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Calculate, Issue, and Track Civil Penalties

Civil penalties are the most powerful enforcement tool available to local authority housing teams. PRSCheck provides built-in tariff tables, calculation guidance, and revenue tracking to help you use them effectively.

Penalty starting amounts

The Housing Act 2004 (as amended by the Housing and Planning Act 2016) allows councils to impose civil penalties of up to £30,000 per offence as an alternative to prosecution. The following table lists the key offences.

OffenceLegislationMaximum penalty
Failure to comply with Improvement NoticeHousing Act 2004, s.30£30,000
Operating an unlicensed HMOHousing Act 2004, s.72(1)£30,000
Operating an unlicensed property (selective/additional)Housing Act 2004, s.95(1)£30,000
Breach of HMO management regulationsHousing Act 2004, s.234£30,000
Breach of licence conditionsHousing Act 2004, s.72(3) / s.95(2)£30,000
Failure to comply with overcrowding noticeHousing Act 2004, s.139(7)£30,000
Letting a property with EPC below minimum EEnergy Efficiency Regulations 2015, reg.36£5,000
Failure to provide a valid EICRElectrical Safety Regulations 2020, reg.3£30,000
Failure to register on PRS DatabaseRenters' Rights Act 2024, s.75£30,000
Failure to comply with PRS Database requirementsRenters' Rights Act 2024, s.76£30,000

Calculation factors

MHCLG guidance (Civil Penalties under the Housing and Planning Act 2016) sets out the factors councils must consider when determining the penalty amount. PRSCheck guides officers through each factor.

Severity of the offence

How serious is the breach? Does it pose a direct risk to tenant health or safety? A missing gas safety certificate on a property with a faulty boiler is more severe than an administrative lapse.

Culpability and intent

Did the landlord knowingly commit the offence? Have they ignored previous warnings? Deliberate non-compliance justifies higher penalties. First-time offenders with genuine ignorance may warrant lower amounts.

Landlord track record

Previous offences, penalty history, and compliance record across their portfolio. Repeat offenders should expect escalating penalties. PRSCheck tracks this automatically across all properties.

Financial benefit gained

The penalty should remove any financial benefit from non-compliance. If a landlord saved £2,000 by not doing required works, the penalty must at least exceed that amount.

Deterrent effect

The penalty should discourage the landlord and others from committing similar offences. For large-portfolio landlords, a small penalty relative to their rental income has limited deterrent effect.

Landlord financial circumstances

Where a landlord provides evidence of financial hardship, this can be a mitigating factor. However, this does not override the need for the penalty to outweigh the benefit of non-compliance.

Revenue tracking

Local authorities retain 100% of civil penalty income. Under the Housing and Planning Act 2016, this money must be used to fund further housing enforcement activities, creating a self-sustaining enforcement cycle.

100%

Penalty income retained by the council

Ring-fenced

Must fund further enforcement activity

Real-time

Dashboard tracks issued, paid, and outstanding

PRSCheck tracks every penalty from issuance through to payment or appeal. Your team can see total revenue generated, outstanding amounts, appeal rates, and average time to payment at a glance.

Calculate your enforcement ROI

See how much penalty income your borough could generate with proactive enforcement. Our ROI calculator uses your property count and current enforcement activity to project potential revenue.

View Pricing and ROI Calculator

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